The COVID19 situation means that many students studying at Canadian universities are now taking courses online. Further, they will be taking online courses at least for the fall semester as well. For students who have never taken an online course, this is a very new and occasionally challenging experience! That’s why Capilano University has the Student Digital Ambassador Program, where students can learn about online educational tools from other students.
Student Digital Ambassador Program
COVID19 was an unprecedented event for many universities in Canada. This means universities need to find innovative solutions to continue to support online learning. Capilano has come up with a great idea, Student Digital Ambassadors.
These ambassadors will be providing peer to peer support in order to help students smoothly transition to online learning. The Digital Ambassadors will provide help with how to upload assignments in eLearn, use MS Teams or WebEx for presentations and create videos with Kaltura. These ambassadors are drawing from their own experiences with this form of learning at CapU, making their teachings especially relevant to students.
“An instructor in the spring inspired me to get involved in this program since I enjoy helping other students with technology,” says Josie Buno, a Student Digital Ambassador and CapU student completing a Diploma in Business Administration, who previously worked as an IT professional in the Philippines.
Once COVID19 hit and classes went to an online format, it became evident that students would greatly benefit from personal guidance. Further, students looking to become Ambassadors could step up the plate and create positive change in a time where everything seemed to be breaking down in terms of internships and co-ops, as well as other in-person volunteer roles.
“By sharing challenges and solutions, the students build an online community,” says Laura MacKay, PhD director of the Centre for Teaching Excellence at Capilano University. “Our Ambassadors have really taken initiative and thought of ways to raise awareness of the program and support students. They are also collaborating with faculty and providing feedback to improve the student learning experience.”
In order to work with the Ambassadors, CapU students should drop into the Microsoft Teams meeting room. They can do so sometimes between 10am-8pm, Monday to Saturday. Further, the Ambassadors are available via email for support, the email is [email protected].
Capilano University wants to ensure all their students are succeeding to the best of their ability despite the current pandemic. For them, this has meant the creation of the Student Digital Ambassador Program. The program focuses on peer to peer learning regarding digital educational tools that are commonplace in Capilano courses and programs.
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